You can delete your AlecaFit account and your data whenever you want. It cannot be undone: you will not be able to sign in again with that email.
From the app (iPhone or Android)
- Open AlecaFit and sign in.
- Tap Profile.
- Go to Account.
- Tap “Delete my account”.
- Type the word it asks for and hold the button for 3 seconds.
From the web
Go to alecafit.com/cuenta, sign in and tap “Delete my account”.
If you cannot sign in
Write to us at privacy@alecafit.com from the email of your account and we will delete it for you.
What gets deleted
- Your profile, your photo and your measurements.
- Your training plan and your meal plan.
- All your workouts, your records and your progress photos.
- Your points, your rank and your streak.
Your personal data is deleted right away, and from our backups within 30 days. What the law requires us to keep (for example, payment records) is kept for the period the law sets.
Before you delete
- Subscriptions bought with Apple or Google are cancelled in that store: deleting the account does not stop them.
- If you are a coach with active clients or a gym owner, the app tells you what to do before deleting.